Shipping Policy | Journals of Discovery

Shipping Policy

We appreciate your orders and ship all orders within 3 business days. Once your journal has shipped you will receive notification including a tracking number for your reference. 

How Much Does Shipping Cost?

FREE SHIPPING ON ORDERS OVER $67.00 FOR CANADA & U.S.A

$6.50 Flat Rate Shipping for Canadian orders under $75.00

$7.00 Flat Rate Shipping for U.S orders under $75.00

Weight based shipping and delivery upgrades available for other countries

Do you provide rush orders?

Yes, we do. There are options to upgrade at checkout for various shipping methods. Please be advised we are not responsible for delayed postal services. 

When Will I Receive my Order?

We ship every order within 3 business days. Flat rate orders are sent using Canada Post Expedited delivery. Please be aware Canada Post is experiencing delays in their postal services. In most cases, orders within Canada are typically received within 2-7 business days. Orders within the U.S.A are typically received within 7-14 business days. Upgrade delivery options are available at checkout.

Which Countries Do You Ship To?

We currently ship to Canada, the U.S.A and the U.K.

For questions or inquiries, please contact info@robynliechti.com

 

Return Policy

How do I return/exchange a book?

To be eligible for a return and refund or exchange, please contact us within 30 days of purchase. Forward your order number and details through Contact Us form on main page or at info@robynliechti.com

Product must be unused and in original packaging to be considered for a refund. Upon inspection of returned item, you will receive an email notification with refund details. Your refund amount will be for your original order amount, minus shipping fees.

Buyer will be responsible for return shipping fees.

Journals of Discovery

P.O. Box 2635

Orillia, Ontario L3V 7C1