Store List/FAQ

When will my book be shipped?

- Upon purchase you will receive a notification email that your order has been received. Your order will be shipped within 1-3 business days, and you will receive another email confirming the shipment date.

Can my purchase be shipped express?

- Yes! If you require express shipping, please contact me directly (asap) to arrange. Additional charges will apply. 

Where do you ship to?

- Canada & USA

Is gift wrapping available?

- Yes! Each book that requires shipping is already beautifully packaged in a ready to gift fashion. If you would like to see the gift wrapping, please contact me. 

Do you have promotions/discount codes?

- Yes! Please follow my Instagram & Facebook page for upcoming offers @RobynLiechti

How can I stay informed about new book releases?

- You can stay up to date by subscribing at the bottom of the homepage.

How do I return/exchange a book?

- Return & Refund Policy:

To be eligible for a return and refund or exchange, please contact us within 30 days of purchase. Forward your order number and details through the 'Contact Us' form on the homepage. 

Product must be unused and in original packaging for a refund. Upon inspection of returned item, you will receive an email notification with refund details. Your refund amount will be for your original order amount, minus shipping fees.

Buyer will be responsible for return shipping fees.